Tag Archive | "twitter"

Retweeting is the best FollowFriday.

August 13, 2010 No comments yet

The norms of twitter behavior are pretty much user generated. @ Replies, retweets, hashtags to name a few, were all invented by twitter users as a kind of behavior first, and then were turned to application functionality. Such a kind of social behavior is Follow Friday too: each Friday twitter users tweet to their followers certain [...]

It takes more than web 2.0 to service customers

October 29, 2009 No comments yet

I recently had an unpleasant experience with EasyJet. I had booked a flight to Paris and a car from EuropCar through EasyJet but a  few days before the flight I got an email  from EasyJet informing me that because of a strike in Orly Airport, our flight was rescheduled to land to Charles de Gaulle. Although I [...]


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